Terms & Conditions
Last updated: 13 August 2026
These Terms & Conditions govern your access to and use of the TapAway website, NFC cards and digital profile services (the "Services"). By placing an order or creating an account, you agree to these terms. Please read them carefully.
1. The products
TapAway sells NFC-enabled visiting cards linked to a digital profile that you control. Card designs, colours, finishes and printing are produced to the specifications you select at checkout. Product images on the site are representative and small variations in colour or finish may occur.
2. Orders and pricing
All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to correct pricing errors and to accept or decline any order. An order is confirmed only after successful payment and our acceptance.
3. Payments
Payments are processed by our third-party payment partner (Razorpay). We do not store your full card or banking details. By paying, you authorise the charge for the total shown at checkout.
4. Manufacturing and delivery
Cards are produced and NFC-programmed after payment is confirmed. Estimated delivery is 5 to 10 business days within India and may vary by location and courier. Risk passes to you on delivery.
5. Customisation and your content
If you upload a logo, design or other content, you confirm that you own it or have the right to use it, and you grant us permission to reproduce it on your card. You are responsible for the accuracy of any printed details you provide (name, company, designation).
6. Digital profile and acceptable use
Your TapAway profile must not be used for unlawful, misleading or harmful content. We may suspend a profile that violates these terms or applicable law. You are responsible for keeping your account credentials secure.
7. Returns and refunds
Because cards are personalised, they are generally non-returnable unless the product is defective or damaged on arrival. If there is a manufacturing defect, contact us within 7 days of delivery and we will repair, replace or refund the affected item.
8. Limitation of liability
To the maximum extent permitted by law, TapAway is not liable for indirect or consequential losses. Our total liability for any claim is limited to the amount you paid for the relevant order.
9. Changes
We may update these terms from time to time. Continued use of the Services after changes take effect constitutes acceptance of the revised terms.
10. Contact
Questions about these terms? Email us at support@tapaway.in.
This document is a general template and not legal advice. Please have it reviewed by a qualified professional before you launch.